Return Policy – ​​BE GLAM

At BE GLAM, your satisfaction is our priority. If you are not completely satisfied with your purchase, here are the conditions for making a return.

1. Return conditions You have 14 calendar days from receipt of your order to return a product to us.

To be eligible for a return:

• The product must be new, unused, in its original condition and in its original packaging.

• All accessories, instructions and labels must be present and intact.

2. Return Procedure To return a product, please follow these steps:

• Contact our customer service by email at [email address] to obtain a return authorization.

• Carefully package the product and attach your purchase invoice or proof of order.

• Ship your package to the following address: [full address for returns].

Shipping costs for returning the product are your responsibility.

3. Refund After receiving and inspecting the returned product, we will notify you by email whether your return has been approved or rejected. If the return is approved, your refund will be issued within a maximum of 14 days from the receipt of the returned product.

The refund will be made via the same payment method used for the purchase.

4. Exceptions Certain products are not eligible for return:

• Personalized or custom-made products.

• Products opened or used for hygiene or health reasons.

5. Exchange BE GLAM does not offer exchanges. If you would like a different product, you will need to place a new order after returning the original item under the conditions described above.

For any further questions, please contact our customer service at [email address] or [phone number].